Difference between revisions of "Support:Bugs and solutions"
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Bug reported by [Your name]. <nowiki>[mailto:Your e-mail]</nowiki> | Bug reported by [Your name]. <nowiki>[mailto:Your e-mail]</nowiki> | ||
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OS: [Your OS] | OS: [Your OS] | ||
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Matlab: [Your matlab version] | Matlab: [Your matlab version] | ||
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COMKAT: [Your COMKAT version] | COMKAT: [Your COMKAT version] | ||
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Bug description: [Describe your bug] | Bug description: [Describe your bug] | ||
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Attachment(optional): | Attachment(optional): | ||
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Additional contact information (optional): | Additional contact information (optional): | ||
</pre> | </pre> | ||
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== New bugs waiting for response == | == New bugs waiting for response == | ||
| + | Bug reported by Yu-Hua Fang. [mailto:fang@case.edu] | ||
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| + | OS: WinXP | ||
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| + | Matlab: R2007a | ||
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| + | COMKAT: R3 | ||
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| + | Bug description: I cannot start Matlab | ||
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| + | Attachment(optional): [[Image:Bug screen 1.JPG]]<br> | ||
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| + | Additional contact information (optional): Case Western Reserve University | ||
<br> | <br> | ||
Revision as of 19:55, 1 February 2008
How this system works
- If a user encounters an error, he may read the 'Known bugs and solutions' section below to find if this error has been reported and solved. If not, the users report this bug in the 'Report new bugs' section.
- As this page is being 'watched' by COMKAT developers, any changes to this page will trigger the wiki to send us an e-mail notifying us of the new bug report.
- Then we will look at the bug report, provide an answer and solution and reply to the user who reported it via e-mail.
- Once this bug is resolved, we will move the report from the 'Report new bugs' section to the 'Previous bugs and solutions' section.
NOTE: This page will not contain the bug reports for the previous releases of COMKAT if this bug has been resolved in the new version.
How to submit a bug report
- Get the following information of your system:
- Operating system
- Matlab version (use command 'ver' in Matlab to obtain it)
- COMKAT version
- Copy the following text.
Bug reported by [Your name]. [mailto:Your e-mail] OS: [Your OS] Matlab: [Your matlab version] COMKAT: [Your COMKAT version] Bug description: [Describe your bug] Attachment(optional): Additional contact information (optional):
Then click 'Edit' near the bottom of this page. Paste the text into the edit box under '== Report new bugs =='. Edit the pasted text according to the bug you found. When finished click 'Save page'. You may also include attachments such as .mat or .m files.
Go to Support:Detailed tutorial on bug report for a more detailed step-by-step instruction with pictures.
New bugs waiting for response
Bug reported by Yu-Hua Fang. [1]
OS: WinXP
Matlab: R2007a
COMKAT: R3
Bug description: I cannot start Matlab
Attachment(optional): 
Additional contact information (optional): Case Western Reserve University
Known bugs and solutions
Download and installation
- When I clicked the link to COMKAT download, the download did not start and I got a 'HTTP 403 Forbidden' error message.
Solution:The COMKAT server requires you to register and log in before you download the COMKAT files.