Difference between revisions of "Support:Bugs and solutions"
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== How this system works == | == How this system works == | ||
| − | # | + | #If a user encounters an error, he may read the 'Known bugs and solutions' section below to find if this error has been reported and solved. If not, the users report this bug in the 'Report new bugs' section. |
#As this page is being 'watched' by COMKAT developers, any changes to this page will trigger the wiki to send us an e-mail notifying us of the new bug report. | #As this page is being 'watched' by COMKAT developers, any changes to this page will trigger the wiki to send us an e-mail notifying us of the new bug report. | ||
#Then we will look at the bug report, provide an answer and solution and reply to the user who reported it via e-mail. | #Then we will look at the bug report, provide an answer and solution and reply to the user who reported it via e-mail. | ||
| Line 18: | Line 18: | ||
COMKAT: [Your COMKAT version] | COMKAT: [Your COMKAT version] | ||
Bug description: [Describe your bug] | Bug description: [Describe your bug] | ||
| + | Attachment(optional): | ||
| + | Additional contact information (optional): | ||
</pre> | </pre> | ||
| Line 24: | Line 26: | ||
Go to [[Support:Detailed tutorial on bug report]] for a more detailed step-by-step instruction with pictures. | Go to [[Support:Detailed tutorial on bug report]] for a more detailed step-by-step instruction with pictures. | ||
| − | == | + | == New bugs waiting for response == |
| + | <br> | ||
| − | == | + | == Known bugs and solutions == |
==== Download and installation ==== | ==== Download and installation ==== | ||
| − | + | #When I clicked the link to COMKAT download, the download did not start and I got a 'HTTP 403 Forbidden' error message. <br>'''Solution:'''The COMKAT server requires you to register and log in before you download the COMKAT files. | |
==== COMKAT command line functions ==== | ==== COMKAT command line functions ==== | ||
Revision as of 19:33, 1 February 2008
How this system works
- If a user encounters an error, he may read the 'Known bugs and solutions' section below to find if this error has been reported and solved. If not, the users report this bug in the 'Report new bugs' section.
- As this page is being 'watched' by COMKAT developers, any changes to this page will trigger the wiki to send us an e-mail notifying us of the new bug report.
- Then we will look at the bug report, provide an answer and solution and reply to the user who reported it via e-mail.
- Once this bug is resolved, we will move the report from the 'Report new bugs' section to the 'Previous bugs and solutions' section.
NOTE: This page will not contain the bug reports for the previous releases of COMKAT if this bug has been resolved in the new version.
How to submit a bug report
- Get the following information of your system:
- Operating system
- Matlab version (use command 'ver' in Matlab to obtain it)
- COMKAT version
- Copy the following text.
Bug reported by [Your name]. [mailto:Your e-mail] OS: [Your OS] Matlab: [Your matlab version] COMKAT: [Your COMKAT version] Bug description: [Describe your bug] Attachment(optional): Additional contact information (optional):
Then click 'Edit' near the bottom of this page. Paste the text into the edit box under '== Report new bugs =='. Edit the pasted text according to the bug you found. When finished click 'Save page'. You may also include attachments such as .mat or .m files.
Go to Support:Detailed tutorial on bug report for a more detailed step-by-step instruction with pictures.
New bugs waiting for response
Known bugs and solutions
Download and installation
- When I clicked the link to COMKAT download, the download did not start and I got a 'HTTP 403 Forbidden' error message.
Solution:The COMKAT server requires you to register and log in before you download the COMKAT files.